TERMS

DUE TO THE COVID-19 PANDEMIC WE HAVE BEEN EXPERIENCING A SIGNIFICANT DELAY IN THE INTERNATIONAL SHIPPING PROCESS. PLEASE ALLOW AN EXTRA 2 WEEKS FOR YOUR DELIVERY. WE THANK YOU KINDLY FOR YOUR PATIENCE AND UNDERSTANDING DURING THIS UNCERTAIN TIME.

HOW DO I TAKE CARE OF MY SWIMWEAR? 

CARING FOR YOUR SWIMWEAR IS THE MOST IMPORTANT PART AND IF YOU DO NOT DO THIS PART CORRECTLY YOU COULD DAMAGE YOUR GARMENT. 

  • TANNING PRODUCTS, SUNSCREEN AND TANNING LOTIONS AND OILS CAN CAUSE DAMAGE OR MARKS TO THE GARMENTS, AVOID EXCESSIVE CONTACT. 
  • HAND WASH WITH SOAP AND COLD WATER. DO NOT SOAK.
  • DO NOT LEAVE IN DIRECT SUNLIGHT AS THIS COULD CAUSE IT TO FADE AND DISCOLOUR. 
  • DO NOT DRY CLEAN OR WASH IN WARM OR HOT WATER.
  • DRY ON A FLAT DRY SURFACE OUT OF DIRECT SUNLIGHT.
  • DO NOT IRON.

 WHEN WILL I RECEIVE MY ORDER? 

ALL ORDERS ARE PROCESSED WITHIN 2-3 BUSINESS DAYS. ONCE YOUR ORDER IS DESPATCHED YOU WILL BE NOTIFIED VIA EMAIL WITH YOUR TRACKING NUMBER. 

HOW DO I TRACK MY ORDER? 

ONCE YOUR ORDER IS DISPATCHED, YOU WILL BE SENT A TRACKING NUMBER VIA EMAIL AND THIS WILL ALLOW YOU TO TRACK YOUR ORDER. FOR FURTHER INFORMATION ON YOUR DELIVERY, CONTACT US AND WE CAN ASSIST YOU FURTHER. 

DO YOU SHIP WORLDWIDE?

YES WE SHIP WORLDWIDE

WHAT PAYMENT METHODS DO YOU ACCEPT?

YOU MAY CHOOSE WHICH CURRENCY TO SHOP IN, HOWEVER IT WILL AUTOMATICALLY CHANGE TO AUD AT CHECKOUT. WE ACCEPT MASTERCARD, AMEX, PAYPAL AND VISA AND DEBIT CARDS.

AM I ALLOWED TO RETURN AN ITEM?

UNFORTUNATELY MONNO DOES NOT ACCEPT RETURNS OR OFFER REFUNDS FOR CHANGE OF MIND OR CHANGE ON INCORRECT SIZING ON BOTTOMS AND ONE PIECES. ONLY PRODUCTS WITH MANUFACTURING FAULTS OR INCORRECT ITEM RECEIVED WILL BE ACCEPTED FOR A REFUND.

HOWEVER TOPS,SKIRTS, DRESSES AND VASES ARE LEGIBLE FOR A EXCHANGE AS LONG AS THEY ARE IN RESELLABLE CONDITION (WITH ORIGINAL PACKAGING, BOXES, TAGS AND/ OR LABELS) WITHIN 30 DAYS FROM THE DATE OF PURCHASE

HOW CAN I CONTACT YOU?

YOU CAN CONTACT US HERE AND WE WILL RESPOND TO YOU AS SOON AS POSSIBLE.